TERMS &
CONDITIONS
1. Introduction
Welcome to Detective Guru
Academy™.
These Terms & Conditions
("Terms") govern your access to and use of the Detective Guru
Academy™ website, mobile applications (if any), online platforms, digital
products and educational services (collectively referred to as the "Platform").
By accessing, browsing,
registering on or using any part of our Platform, you acknowledge that you have
read, understood and agreed to be legally bound by these Terms &
Conditions.
If you do not agree with any part
of these Terms, you should discontinue the use of our Platform and services
immediately.
These Terms apply to all
visitors, learners, registered users, customers, members of DG Connect™,
participants in our Learning Programs and anyone accessing our educational
content or services.
Please read these Terms carefully
before purchasing or using any of our Learning Solutions.
By continuing to use the Platform, you confirm that you agree to comply with these Terms as well as any additional policies, guidelines or notices published by Detective Guru Academy™ from time to time.
2. Definitions
For the purpose of these Terms
& Conditions, the following words shall have the meanings assigned below
unless the context requires otherwise.
"Academy" refers
to Detective Guru Academy™.
"Platform"
refers to the Detective Guru Academy™ website, mobile applications (if any),
Learning Management System (LMS), online portals and any other digital platform
operated by or on behalf of the Academy.
"User",
"Learner", "You" or "Your" refers to any
individual who accesses, browses, registers, purchases or uses any part of the
Platform or its Learning Solutions.
"Learning Solutions"
include, but are not limited to, Books, Online Courses, Workshops, Webinars,
Consultations, Certifications, downloadable resources and any future
educational services offered by the Academy.
"Content"
includes text, graphics, videos, audio recordings, presentations, PDFs,
assessments, quizzes, worksheets, articles, images, trademarks, logos and all
other educational materials published on the Platform.
"DG Connect™"
refers to the Academy's Invitation-based Learning Community.
Words importing the singular
shall include the plural and vice versa wherever the context permits.
3. Acceptance of Terms
By accessing, browsing,
registering on or using the Platform, you acknowledge that you have read,
understood and agreed to comply with these Terms & Conditions and all
applicable laws and regulations.
Your continued use of the
Platform constitutes your acceptance of these Terms, whether or not you have
created an account or purchased any Learning Solution.
If you do not agree with these
Terms or any future updates, you must discontinue the use of the Platform
immediately.
Detective Guru Academy™ reserves the right to update, modify or revise these Terms at any time. Updated versions will be published on the Platform, and your continued use of the Platform after such publication shall constitute your acceptance of the revised Terms.
4. About Detective Guru
Academy™
Detective Guru Academy™ is an
independent educational platform created to promote practical learning, ethical
thinking and informed decision-making.
The Academy develops and provides
educational resources including, but not limited to:
Our educational content is based
on professional experience, research, practical observations and educational
objectives.
Detective Guru Academy™ is an
education platform. Unless specifically stated otherwise, it is not a
law firm, investigation agency, counselling centre, medical institution or
government-recognised licensing authority.
Nothing published on this
Platform should be interpreted as legal advice, medical advice, psychological
counselling, financial advice or any other regulated professional service.
Detective Guru Academy™ is an
educational initiative owned, operated and managed by Secret Watch Detectives
Private Limited, the legal entity responsible for the operation,
administration, financial management and compliance of the Academy.
Unless expressly stated
otherwise, all commercial transactions, invoices, statutory compliances and
financial obligations relating to Detective Guru Academy™ are undertaken by
Secret Watch Detectives Private Limited in accordance with applicable laws.
5. Eligibility to Use Our
Services
By using the Platform, you
confirm that:
Certain Learning Solutions,
Workshops, Consultations or Community Memberships may have additional
eligibility requirements. Detective Guru Academy™ reserves the right to accept,
reject or cancel any registration, enrolment or participation where considered
appropriate.
6. User Registration &
Account Responsibility
Certain features of the Platform
may require you to create a user account.
When creating an account, you
agree to:
Users must not:
Detective Guru Academy™ reserves
the right to suspend or terminate any account that violates these Terms or is
suspected of misuse, fraudulent activity or unauthorised access.
7. Learning Solutions
Detective Guru Academy™ offers a
variety of educational Learning Solutions designed to support personal and
professional development. These may include, but are not limited to:
Each Learning Solution is
intended solely for educational purposes and may have additional rules,
eligibility requirements or participation conditions.
By purchasing, enrolling in or
participating in any Learning Solution, you agree to comply with these Terms
& Conditions as well as any specific instructions communicated for that
particular Learning Solution.
7.1 Books
Books published by Detective Guru
Academy™ are intended for educational and informational purposes only.
The purchase of a Book grants the
purchaser ownership of the physical or digital copy purchased. It does not
transfer any copyright, intellectual property rights or permission to
reproduce, distribute, translate, modify, resell or commercially exploit the
content.
Digital Books are licensed for
personal use only unless expressly stated otherwise.
7.2 Online Courses
Online Courses are provided
through the Academy's Learning Platform and are licensed to the registered
learner only.
Course access is personal and
non-transferable.
Users must not:
Course access duration, renewal
terms and availability shall be communicated at the time of enrolment.
The Academy reserves the right to
update, improve or revise course content from time to time.
7.3 Workshops
Workshops may be conducted online
or offline.
Participation is limited to
registered attendees.
The Academy reserves the right
to:
Photography or recording during
Workshops may be restricted unless prior permission has been granted.
7.4 Webinars
Webinars are educational learning
sessions conducted online.
Registered participants are
responsible for ensuring that they have a stable internet connection and
compatible devices.
Live Webinar recordings may or
may not be made available after the event at the sole discretion of the
Academy.
Access to Webinar recordings,
where provided, is for personal educational use only.
7.5 Consultations
Consultations are educational
guidance sessions intended to help individuals better understand specific
topics, learning pathways or general decision-making frameworks.
Consultations are not intended to
replace professional legal advice, medical advice, psychological counselling,
financial advice or any other regulated professional service.
The Academy reserves the right to
decline or discontinue a Consultation where the request falls outside the scope
of educational guidance.
7.6 Certifications
Certificates issued by Detective
Guru Academy™ recognise successful completion of designated Learning Programs
or assessments.
Unless expressly stated
otherwise:
The Academy reserves the right to
withhold, revoke or refuse certification where academic dishonesty, misconduct
or violation of these Terms is identified.
7.7 Future Learning Solutions
Detective Guru Academy™ may
introduce additional educational services, digital products or learning formats
in the future.
Such Learning Solutions shall
automatically be governed by these Terms & Conditions unless separate terms
are specifically published.
All Learning Solutions offered by
Detective Guru Academy™ are intended to promote education, awareness, ethical
thinking and responsible decision-making.
Learners are solely responsible
for how they apply the knowledge gained through the Academy. Detective Guru
Academy™ does not encourage, endorse or accept responsibility for any unlawful,
unethical or improper use of its educational content.
8. Orders, Payments &
Billing
Detective Guru Academy™ is the
educational division and registered learning brand operated by Secret Watch
Detectives Private Limited.
Accordingly, all purchases made
through Detective Guru Academy™, including but not limited to Books, Online
Courses, Workshops, Webinars, Consultations, Certifications and other Learning
Solutions, shall be processed by Secret Watch Detectives Private Limited, which
is the authorised legal entity responsible for payment processing, billing,
taxation and financial compliance.
By placing an order, you confirm
that:
All payments shall be made only
through the payment methods authorised by Detective Guru Academy™ or Secret
Watch Detectives Private Limited.
Payments may be accepted through
authorised payment gateways, banking partners or other approved payment methods
made available on the Platform.
8.1 Payment Information
Where applicable:
8.2 Orders
Orders will be processed only
after successful receipt and verification of payment.
Detective Guru Academy™ reserves
the right to refuse, suspend or cancel any order where:
If a payment remains unsuccessful
or incomplete, access to the purchased Learning Solution may not be activated
until the payment has been successfully completed.
8.3 Promotional Offers
From time to time, Detective Guru
Academy™ may offer promotional pricing, discount coupons, scholarship programs
or special educational offers.
Such offers:
8.4 Payment Security
For your security, Detective Guru
Academy™ and Secret Watch Detectives Private Limited do not store your complete
debit card, credit card or banking credentials.
Payments are processed through
authorised third-party payment gateways that maintain their own security
standards and regulatory compliance.
8.5 Legal Entity
For all contractual, financial,
accounting, taxation and legal purposes, Secret Watch Detectives Private
Limited shall be treated as the contracting legal entity responsible for
providing the Learning Solutions offered under the Detective Guru Academy™ brand,
unless expressly stated otherwise.
Payment Disputes &
Chargebacks
Users are encouraged to contact
Detective Guru Academy™ before initiating any payment dispute or chargeback
with their bank or payment provider.
If a chargeback or payment
dispute is initiated without a genuine basis, Detective Guru Academy™ reserves
the right to temporarily suspend access to the relevant Learning Solution while
the matter is under review.
Nothing contained in this section limits or restricts any statutory rights available to consumers under applicable law.
10. Course Access & Usage
Policy
Detective Guru Academy™ provides
access to Online Courses, Learning Programs and digital educational resources
through its Learning Management System ("LMS") and other authorised
digital platforms.
By enrolling in any Course or
Learning Program, you agree to comply with the following Course Access &
Usage Policy.
10.1 Personal Licence
Course access is granted as a
limited, non-exclusive, non-transferable and revocable licence solely for your
personal educational use.
Your purchase grants you the
right to access the Course only for your own learning.
Ownership of all Course Content
shall remain exclusively with Detective Guru Academy™ and/or Secret Watch
Detectives Private Limited.
10.2 Access Duration
The access period for each Course
shall be clearly mentioned at the time of enrolment.
Unless specifically stated
otherwise:
10.3 User Account & Account Sharing
Each learner must access the
Platform using only their own registered account.
The following activities are
strictly prohibited:
If account sharing or
unauthorised access is detected, Detective Guru Academy™ reserves the right to
suspend or permanently terminate Course access without refund.
10.4 Permitted Use of Course
Content
All Course Content is protected
under applicable copyright, trademark and intellectual property laws.
Without prior written permission
from Detective Guru Academy™, you shall not:
10.5 Artificial Intelligence (AI) Usage
Learners may use Artificial
Intelligence (AI) tools for personal learning, note-making, revision and
educational assistance, provided such use remains lawful, ethical and
non-commercial.
However, users shall not:
10.6 Downloads & Learning Resources
Where downloadable resources are
provided, they are supplied solely for the registered learner's personal
educational use.
Downloaded materials must not be
redistributed, reproduced, modified, translated, sold, sublicensed or
commercially exploited without prior written permission from Detective Guru
Academy™.
10.7 Platform Availability
Detective Guru Academy™ aims to
provide reliable access to its Learning Platform.
However, temporary interruptions
may occur due to:
Such interruptions shall not
normally constitute grounds for refund or compensation.
10.8 Course Updates
To maintain quality and accuracy,
Detective Guru Academy™ may periodically:
These updates are intended to
improve the overall learning experience.
10.9 Academic Integrity
Learners are expected to complete
all Courses, Assessments and Certification requirements honestly and
independently.
The following actions are
strictly prohibited:
Violation of these standards may
result in:
Detective Guru Academy™ reserves
the right to suspend or terminate access where a learner:
10.11 Course Completion
Successful completion of a Course
indicates that the learner has fulfilled the educational requirements
established by Detective Guru Academy™.
Course completion does not
constitute:
To enhance the learning
experience, Detective Guru Academy™ may record and analyse learning-related
information, including:
Such information is used solely
for educational administration, learner support, certification, platform
improvement and other legitimate educational purposes in accordance with
applicable privacy laws.
10.13 Future Learning
Technologies
Detective Guru Academy™ may
introduce new learning technologies, mobile applications, AI-assisted learning
tools, virtual classrooms, interactive assessments and future educational
platforms.
Unless otherwise stated, such
technologies shall also be governed by these Terms & Conditions.
9. General Legal Provisions
The following provisions apply to
all users, learners, visitors, customers and members of Detective Guru Academy™
and shall be read together with these Terms & Conditions.
9.1 Limitation of Liability
Detective Guru Academy™ and
Secret Watch Detectives Private Limited make every reasonable effort to provide
accurate, practical and high-quality educational content.
However, all Learning Solutions
are provided on an educational basis, and users remain solely responsible for
how they interpret and apply the information provided.
To the fullest extent permitted
by applicable law, Detective Guru Academy™, Secret Watch Detectives Private
Limited, their directors, employees, trainers, consultants, representatives and
authorised partners shall not be liable for any direct, indirect, incidental,
consequential, special or exemplary loss, damage, expense or claim arising
from:
Nothing in these Terms excludes
liability where such exclusion is prohibited by applicable law.
9.2 User Responsibility &
Indemnification
Users are solely responsible for
ensuring that their use of the Platform and Learning Solutions complies with
all applicable laws, regulations and these Terms & Conditions.
Where a user's unlawful conduct,
misuse of the Platform, violation of these Terms or infringement of the rights
of any third party results in any claim, legal proceeding, investigation,
penalty, loss or expense against Detective Guru Academy™ or Secret Watch
Detectives Private Limited, the user agrees to remain responsible for such
consequences to the extent permitted under applicable law.
9.3 Suspension &
Termination
Detective Guru Academy™ reserves
the right to suspend, restrict or permanently terminate access to any part of
the Platform, Learning Solutions, DG Connect™ or any related service where a
user:
Where appropriate, such action
may be taken without prior notice.
Suspension or termination shall
not automatically entitle the user to any refund, compensation or continued
access to previously purchased Learning Solutions, unless otherwise required by
applicable law.
9.4 Survival
Any provisions relating to
intellectual property, confidentiality, payment obligations, disclaimers,
limitation of liability or any other clauses which by their nature are intended
to survive termination shall continue to remain in effect even after a user's
account, Course access or membership has ended.
9.5 Legal Interpretation
If any provision of these Terms
& Conditions is found to be invalid, unlawful or unenforceable by a court
or competent authority, the remaining provisions shall continue to remain valid
and enforceable to the fullest extent permitted by law.
10. Governing Law &
Jurisdiction
These Terms & Conditions
shall be governed by and interpreted in accordance with the laws of the
Republic of India.
Any dispute, claim or legal
proceeding arising out of or relating to the Platform, its Learning Solutions
or these Terms & Conditions shall, subject to applicable law, fall under
the exclusive jurisdiction of the competent courts located in New Delhi, India.
Nothing contained in these Terms
shall restrict any statutory rights available to consumers under applicable
law.
11. Changes to These Terms
Detective Guru Academy™ reserves
the right to modify, update, amend or revise these Terms & Conditions from
time to time to reflect changes in applicable laws, business operations,
educational services or Platform functionality.
The latest version of these Terms
& Conditions shall always be published on the official Platform.
Continued use of the Platform
after any revision constitutes acceptance of the updated Terms &
Conditions.
Where required by law or where
considered appropriate, users may be notified of material changes through the
Platform, email or other official communication channels.
12. Contact Information
For any questions regarding these
Terms & Conditions or any other Academy policies, users may contact
Detective Guru Academy™ through the official communication channels published
on the Platform.
General enquiries relating to
Books, Courses, Workshops, Webinars, Consultations, Certifications, Payments or
other Learning Solutions should be submitted through the Contact Us page
available on the official website.
Official Contact Details:
13. Grievance Redressal
Detective Guru Academy™ is
committed to providing a fair, transparent and responsive grievance resolution
process.
If any learner, customer or user
has a complaint regarding the Platform, Learning Solutions, payments,
certifications, privacy, intellectual property or any other matter, they are
encouraged to contact the Academy through the official grievance channel.
Every genuine grievance shall be
reviewed within a reasonable period, and appropriate efforts shall be made to
resolve the matter in a fair and professional manner.
Where required under applicable
law, the details of the designated Grievance Officer, including name, email
address and contact details, shall be published on the official website.
The Academy reserves the right to
request supporting documents or additional information where necessary to
properly investigate and resolve a grievance.
Before initiating legal
proceedings, users are encouraged to first provide Detective Guru Academy™ with
a reasonable opportunity to review and resolve the matter through its internal
grievance resolution process.